They lie lie lie, they say they will be there a certain day, NEVER CALL TO SAY SORRY BUT I WILL NOT BE ABLE TO COME TODAY. BEEN WAITING TWO TO THREE WEEKS. APPARENTLY THEY DON'T NEED ANY EXTRA BUSINESS, I will be finding another business, if your considering using this company u better think twice and look else where.
took weeks to make service call
lied about operation of pool and equipment... missing parts on pump and sand filter
The new liner was improperly installed because you could see the concrete mixture where a fixture was screwed in. After calling David(the owner), he said that they would patch it. I wanted a new liner instead of a patch job ( it did not show much), but I did not get the great product that I was expecting. He said no and was shocked that I wanted a new one. I believe that it has been leaking just a little bit from the first, but with pools, you never know until it loses an inch a day which started this year. Several weeks and 2 trips later, the liner which is 3 years old has 2 more patches around the jets. Still not their fault, but one jet had a gaping hole and the other one had several holes ( all under the face plates). Just for the record the first liner lasted for 15 years with no patches.
never use.
did not have the common sense to knock on door with two cars in driveway. walked in back of house, the did not do job, and then sent bill
Roos Pool And Spa Inc is a US General Contractor based in Kosciusko, Mississippi. Roos Pool And Spa Inc is located at 439 Mississippi 12, Kosciusko, MS 39090, USA.
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